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HELPER RESOURCES
USER SUPPORT CENTRE
This page is here to support you in using the Villey app with confidence. Whether you’re applying for jobs, managing your schedule, or chatting with clients, you’ll find step-by-step guidance and helpful tips in each section below.
Jobs and Applications
Discover how to explore available jobs, send your applications, and track their status. This section will guide you on standing out to clients and staying on top of your opportunities so you can secure more work with ease.
Manage Sessions and Bookings
Your sessions are the heart of your work. Learn how to view your schedule, check appointment details, and manage changes—such as skipping or rescheduling sessions—while understanding how cancellations and policies work.
Chat with Clients
Chats make it easy to connect with clients and discuss job details. Here you’ll learn how to start a chat, what information can be shared, and how to keep communication clear and professional while staying safe on the platform.
Signing up as a Helper
Signing up as a helper is fast and easy! Once you have a Helper Account you will have access to hundred of jobs and the ability to review opportunities, client profiles and more. It's never been easier to find family-helper work.
